Terms of service
Last updated: August 20, 2026
These Terms of Service ("Terms") govern your access to and use of InnovativeBioCore.com and your purchase of products or services from Innovative BioCore ("Innovative BioCore," "we," "us," or "our"). By accessing the website, creating an account, submitting an order, or purchasing from Innovative BioCore, you agree to these Terms.
1. Business and Professional Accounts
Innovative BioCore operates primarily as a business-to-business supplier. Certain products, pricing, ordering functions, and areas of the website may be restricted to approved accounts.
We reserve the right to request information reasonably necessary to verify a business or professional account and to approve, deny, suspend, or terminate account access at our discretion.
Account holders are responsible for maintaining the confidentiality of their login credentials and for all activity conducted through their accounts.
2. Purchaser Responsibility
By purchasing from Innovative BioCore, you represent that you have the authority and legal capacity to make the purchase and that you will comply with all applicable federal, state, territorial, and local laws and regulations.
The purchaser is solely responsible for determining whether the purchase, possession, handling, storage, resale, distribution, or other use of a particular product is lawful and appropriate for the purchaser's intended purpose and jurisdiction.
Approval of an account or acceptance of an order by Innovative BioCore does not constitute verification that any particular use of a product is legally permitted.
3. Product Information and Intended Use
Product descriptions, specifications, testing information, Certificates of Analysis, and other materials made available by Innovative BioCore are provided for informational and commercial purposes.
Unless expressly stated otherwise for a particular product, Innovative BioCore products are not represented as FDA-approved drugs or as being approved to diagnose, treat, cure, mitigate, or prevent any disease.
Nothing on this website constitutes medical advice, a prescription, a treatment recommendation, or authorization for any particular clinical use.
Purchasers are responsible for reviewing all labeling, documentation, applicable regulations, and requirements associated with a product before purchasing or using it.
4. Product Availability
All products are subject to availability. Inventory may change without notice.
We reserve the right to limit quantities, discontinue products, refuse or cancel orders, correct errors, or modify product offerings at any time.
If an order cannot be fulfilled after payment has been received, we may issue an appropriate refund, credit, replacement, or other resolution.
5. Pricing and Payment
Prices are stated in U.S. dollars unless otherwise indicated and are subject to change without notice.
Wholesale, volume, negotiated, or account-specific pricing may differ between customers.
You agree to provide current, complete, and accurate billing and account information for all purchases.
Innovative BioCore reserves the right to correct pricing or product-information errors and to cancel orders affected by such errors.
6. Orders
Submission of an order does not guarantee acceptance. Innovative BioCore may accept, decline, hold, or cancel an order when reasonably necessary for inventory, account verification, payment verification, compliance, fraud prevention, or other legitimate business purposes.
We may contact you for additional information before processing an order.
7. Shipping and Delivery
Shipping and delivery estimates are provided as estimates and are not guaranteed unless expressly stated otherwise.
Customers are responsible for providing complete and accurate shipping information and for ensuring that someone authorized can receive the shipment when necessary.
Once a shipment has been transferred to a carrier, delivery may be affected by circumstances outside Innovative BioCore's reasonable control, including carrier delays, weather, natural disasters, transportation disruptions, recipient availability, and incorrect delivery information.
Any shipping claim should be reported promptly in accordance with our Return and Refund Policy.
8. Storage and Handling
Purchasers are responsible for properly receiving, inspecting, storing, securing, handling, and maintaining products after delivery in accordance with applicable product information and requirements.
Innovative BioCore is not responsible for deterioration, contamination, loss, or damage resulting from improper storage, handling, reconstitution, transfer, use, or other conditions occurring after delivery.
9. Returns and Refunds
Returns, replacements, credits, cancellations, and refunds are governed by the Innovative BioCore Return and Refund Policy, which is incorporated into these Terms by reference.
Because of product integrity, storage, and chain-of-custody considerations, certain products are not eligible for physical return once shipped except as required by applicable law.
10. Product Testing and Documentation
Innovative BioCore may make Certificates of Analysis or other testing documentation available for certain products or lots.
Testing documentation relates to the particular sample, batch, lot, or testing circumstances identified in the applicable documentation and should not be interpreted as a guarantee beyond the information expressly reported.
Innovative BioCore does not authorize alteration, falsification, or misleading presentation of product testing documentation.
11. Intellectual Property
The Innovative BioCore name, logos, website design, graphics, product presentation, photographs, text, and other proprietary materials are owned by or licensed to Innovative BioCore and may not be reproduced, modified, distributed, or commercially exploited without authorization.
Nothing in these Terms grants a purchaser any ownership interest in Innovative BioCore intellectual property.
12. Prohibited Uses
You may not use the website or Innovative BioCore products:
- for any unlawful or fraudulent purpose;
- in violation of applicable laws, regulations, licensing requirements, or professional standards;
- to misrepresent the identity, origin, testing, approval status, or characteristics of a product;
- to infringe the intellectual-property rights of Innovative BioCore or another party;
- to interfere with the security or operation of the website; or
- to provide false or misleading information to Innovative BioCore.
We may suspend or terminate access when we reasonably believe these Terms have been violated.
13. Third-Party Services
Our website may use or integrate services provided by third parties, including Shopify, payment processors, shipping carriers, analytics providers, and other service providers.
Innovative BioCore is not responsible for the independent acts, omissions, policies, availability, or services of third parties except to the extent required by applicable law.
14. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the website, information, and services are provided on an "as is" and "as available" basis.
Except for warranties that cannot legally be excluded, Innovative BioCore disclaims express or implied warranties regarding the website or services, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
Nothing in these Terms excludes any warranty, right, or remedy that cannot lawfully be excluded.
15. Limitation of Liability
To the fullest extent permitted by applicable law, Innovative BioCore and its owners, affiliates, officers, employees, agents, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website, purchase of products, or use of the services.
Where liability cannot legally be excluded, Innovative BioCore's liability will be limited to the maximum extent permitted by applicable law.
16. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Innovative BioCore and its owners, affiliates, officers, employees, and agents from claims, liabilities, damages, losses, and reasonable expenses arising from your violation of these Terms, unlawful use of a product, misrepresentation of a product, or violation of applicable law or third-party rights.
17. Privacy
Personal information collected through the website is handled according to our Privacy Policy.
By using the website, you acknowledge that certain information may be processed by Shopify and other service providers necessary to operate the website, process transactions, provide analytics, prevent fraud, and fulfill orders.
18. Governing Law
These Terms and any dispute arising from your use of the website or purchase from Innovative BioCore will be governed by applicable law, without regard to conflict-of-law principles, except where applicable law requires otherwise.
19. Changes to These Terms
We may update these Terms periodically to reflect changes to our products, services, business practices, or legal requirements.
Updated Terms will be posted on this website with a revised "Last updated" date. Continued use of the website after changes become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
20. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect.
21. Entire Agreement
These Terms, together with our Privacy Policy, Return and Refund Policy, and any other policies expressly incorporated by reference, constitute the agreement governing your use of the Innovative BioCore website and services.
22. Contact Information
Questions regarding these Terms may be submitted through the Contact Us page at InnovativeBioCore.com.